UniCredit

The company operates a universal banking model, combining retail, commercial, corporate and investment banking services. It creates value by gathering deposits, providing credit, processing payments, and offering transaction services, wealth and asset management, and advisory products. Digital services such as multichannel internet banking, mobile apps, remote branches and soft POS act as primary distribution and servicing channels, lowering servicing costs and increasing cross-sell potential.

On the funding side, it sources capital from customer deposits and wholesale markets. On the asset side, it deploys this capital into loans, investments and trading activities. It also offers payment collection products for e-commerce, merchant acquiring for card payments, and digital-only propositions to attract digitally oriented customers and low-cost deposits. Scale across multiple European markets and integration of digital banking and cloud-native capabilities (e.g. via acquisition of a digital bank and core platform) support operational efficiency and broaden its product set.

UniCredit is a large Italian pan-European banking group headquartered in Italy, operating as a universal bank across retail, SME, corporate and institutional segments. It offers current accounts, payments, cards, lending, merchant acquiring, online and mobile banking, and digital-only propositions, as well as fee-based services such as asset management and advisory across its network.

The group earns income through net interest on loans versus deposits, fees and commissions on banking, payment, investment and insurance services, and trading and other financial activities. Its customers include retail consumers, professionals, small businesses, corporates and institutional clients across Europe, served both through physical branches and multichannel digital platforms such as online banking, mobile apps, chat-based remote branches and soft-POS merchant solutions.