Air France-KLM

The group operates a multi-brand aviation portfolio. It sells passenger transport through full-service and low-cost airline brands, monetises traveller relationships through ancillary fees and loyalty economics, and uses its operational aviation capabilities to create adjacent B2B revenue streams in cargo, maintenance and IT. Value is created by combining route network scale, brand segmentation, digital self-service, loyalty retention and operational infrastructure that can be reused across consumer and enterprise offerings.

Air France-KLM is a public airline group that generates most of its revenue from passenger air transport, supplemented by cargo, loyalty, aeronautical maintenance and aviation IT services. Its portfolio spans full-service carriers Air France and KLM, low-cost carrier Transavia, the Flying Blue loyalty ecosystem, the myCargo freight platform, and B2B aviation software and services such as PROGNOS and Air France-KLM IT Solutions.

The company serves both consumers and business customers. Leisure and business travellers buy flights, ancillaries and loyalty upgrades through its airline brands and digital channels, while freight forwarders, airlines and maintenance providers buy cargo capacity, predictive maintenance software and enterprise IT services. Revenue is therefore a mix of transactional ticket and freight sales, ancillary upsell, partner and subscription income from loyalty, and contractual B2B software and services.