TICKETINO

The company operates a two-sided ticketing and commerce platform: a public ticket shop for end-customers and a self-service organiser cockpit plus white-label deployments for organisers and partners. It creates value by providing the software, infrastructure, payment handling, integrations with OTAs/channel managers, and on-site box-office hardware bundles that allow organisers to sell and manage tickets across online and physical channels.

Revenue is generated when organisers use the platform to sell or issue tickets (online via the main shop, white-label shops, or directly at the box office). The platform handles payment processing and order management, while organisers benefit from low or no fixed platform fees, access to distribution channels, and integrated CRM/order data. For partners such as municipalities or tourist distributors, the white-label model allows them to operate branded shops without building or operating ticketing infrastructure, in return for agreed commercial terms typically based on ticket volumes and service fees.

TICKETINO AG is a Swiss ticketing technology company that operates an online ticket shop, a self-service organiser platform, white-label ticket shops, and a box-office (day-of-event) solution. It enables organisers to create and manage events, sell tickets online and on-site, integrate with channel managers/OTAs, and access order and customer data through a SaaS organiser cockpit.

The company generates revenue primarily through per-ticket fees, surcharges added to ticket prices, payment processing fees, call centre order fees, and contracted terms for larger or white-label partners. Its customers are event organisers, venues, festivals, cultural institutions, municipalities, and distribution partners who require a full-stack ticketing and box-office infrastructure, while end-consumers use the public ticket shop to purchase tickets.