Upscope

Upscope Limited operates as a horizontal B2B SaaS provider. It develops and maintains co-browsing, remote presentation, co-browsing API/SDK, and interactive document products that integrate into existing customer support, sales, CRM, and marketing workflows. Value is created by reducing handling time in support, improving sales conversion during live calls, and turning static documents into measurable lead and engagement assets.

Revenue is generated from recurring subscription fees charged per agent seat for its main SaaS products, along with higher-value enterprise contracts that can include tailored pricing, advanced deployment (such as on-premise), and dedicated support. An API-centric offer enables product and platform teams to embed co-browsing into their own applications, likely as part of higher-priced or usage-scaled plans. Professional services, implementation, or premium support packages appear as additional revenue streams at the enterprise level.

Upscope Limited is a UK-based software company providing browser-based co-browsing, remote presentation, and interactive document tools used mainly by customer support, sales, and marketing teams. Its core technology replicates web pages and documents in real time to enable agents to see and guide what users see in their browser or on their device, without traditional screen-sharing video streams.

The company operates a bootstrapped, profitable B2B SaaS business, selling per-seat subscriptions and enterprise contracts for its co-browsing, presentation, API/SDK, and document interaction products. Customers are organisations that run remote customer support, sales, or marketing operations and want to shorten support calls, increase conversion during live conversations, or track engagement with shared documents.