ISG

The company operates a hybrid research, advisory and SaaS model. It creates value by combining practitioner‑led consulting with proprietary data, benchmarking assets and digital platforms that structure sourcing, governance and benchmarking workflows. Advisory and consulting engagements address sourcing strategy, contract negotiation, automation and digital transformation. Recurring research and benchmarking products provide comparative market and pricing data used in procurement and budgeting. SaaS platforms support ongoing contract governance, supplier risk monitoring and sourcing execution. Provider‑facing offerings use the same data and research to help vendors understand demand, optimise pricing and pursue deals, while events and sponsorship programmes monetise access to buyer and provider communities.

Information Services Group, Inc. is a United States–based technology research and consulting company focused on enterprise IT, sourcing, automation and digital transformation. It operates as an AI-centred technology research and advisory firm with proprietary platforms for sourcing, benchmarking, contract governance and risk monitoring, and has grown through acquisitions of research, automation and change‑management specialists.

The company generates revenue from advisory and consulting projects, recurring subscriptions to research and benchmarking products, and SaaS fees for its governance and risk platforms, as well as provider‑facing services such as sponsored research and events. Its customers are primarily large enterprises and public sector organisations seeking support with technology sourcing, pricing, benchmarking, automation and broader digital transformation, along with technology and services providers that pay for growth and market‑intelligence programmes.