Samsung Electronics

The business model combines high-volume hardware manufacturing, component supply and ecosystem services. On the consumer side, it designs and manufactures smartphones, tablets, wearables, TVs and appliances, distributing them through operators, retailers and direct channels. On the B2B side, it sells memory, displays and other semiconductors, as well as foundry capacity, to other device makers and technology companies via long-term supply contracts.

The company layers software and cloud services over this installed base, such as its smart-home platform, enterprise security and management suite and digital wallet. These are used to differentiate devices, reduce churn and lock in ecosystem usage, while enterprise customers pay for security and management subscriptions and financial partners share economics around wallet and payments usage. Value is created through integrated hardware-software offerings, scale manufacturing economics and recurring relationships with enterprises, governments and component customers.

Samsung Electronics is a South Korean multinational electronics and semiconductor manufacturer. It designs, produces and sells consumer devices such as smartphones, tablets, wearables, televisions and home appliances, and also supplies components including memory chips, displays and other semiconductors to third-party device makers.

The company generates revenue from global hardware sales, large B2B component and foundry contracts, and a growing portfolio of software and cloud-based services. It uses consumer-facing platforms such as its smart-home ecosystem, device security suite and digital wallet to increase device retention and enable partner and enterprise revenue. Customers include consumers buying devices, mobile operators and retailers acting as channels, enterprises and governments using its security and management offerings, and OEMs purchasing components and foundry services.