Swisscom

Swisscom operates a vertically integrated telecommunications and ICT services model. It invests in national network infrastructure (mobile, fixed, broadband) and digital platforms (TV/streaming, cloud, messaging, security, trust services), and then commercialises access to these as recurring connectivity subscriptions and managed services. For consumer markets, it packages connectivity with TV/OTT offerings into monthly tariffs and bundles. For business and public sector customers, it sells managed connectivity, cloud/PaaS, security and qualified trust services under longer-term contracts, often with service-level agreements and integration support.

The company creates value by providing locally hosted, regulated and carrier-grade infrastructure, which reduces compliance and integration burdens for enterprises and partners. It exposes messaging, signing and identity capabilities via APIs to enable third-party applications, and leverages its ownership of network assets to offer higher delivery reliability and data residency assurances. Strategic acquisitions, such as Fastweb in Italy, extend its addressable market and utilisation of its capabilities beyond Switzerland.

Swisscom AG is Switzerland’s incumbent telecommunications operator and a large ICT service provider. It offers mobile and fixed connectivity, broadband, TV/streaming, messaging, cloud platforms, security services, and qualified trust and e‑signature services. It also operates in neighbouring markets such as Italy via Fastweb.

The company earns revenue primarily from recurring subscription tariffs for consumer mobile, broadband and TV, and from enterprise contracts for connectivity, security, messaging, cloud and trust services. Customers include Swiss consumers, enterprises, public sector entities and software partners that integrate its APIs and managed platforms. The Swiss Confederation holds a controlling stake, reflecting its role as a national infrastructure provider.